Service Excellence Guarantees

A number of the industry's leading companies have adopted a set of quality guarantees which The Essayist regards as Best Practices model which it should emulate. More importantly, these guarantees are not empty promises but are enforceable and often, willingly so by the companies themselves.

After a thorough study of the excellent guarantees offered by several of our competitors, The Essayist established the following guarantees and assures its customers that every single one of them will be upheld.
The Essayist Guarantees 17 aspects of its services:
 
Confidentiality guaranteed at $20,000
   
No plagiarism or $15,000 and your work for free
   
Receive work which complies with the grade you paid for or $1,000 and your work for free
   
Your work delivered on time or 10% discount per day of unauthorised (not permitted by you) lateness
   
All amendments requested delivered on time or 5% discount per day of unauthorised (not permitted by you) lateness
   
Professional academic writers with flawless linguistic skills or $1,000 and your work for free
   
Adhere to instructions you provide or $1,000 and your work for free
   
Unlimited revisions if you contact us within two weeks following receipt of your work
   
Live Support available 18 hours per day
   
Writers will respond to your messages within 12 hours of your posting them (at the most)
   
There will always be someone at hand to answer your phone calls, 12 hours a day, 6 days a week
   
Your work is never randomly assigned to a staff writer but to an optimally qualified writer
   
Company Director is always a phone call away and eager to listen to your suggestions and take action on complaints
   
Complete and Precise Referencing
   
Error-Free Work
   
Your work is never resold